The Decade of Disruption: Future of the Sustainable Workplace in the Age of Covid-19 and Climate Change

DECADE OF DISRUPTION

Future of the Sustainable Workplace In the Age of Covid-19 & Climate Change


THE PROJECT

Commissioned by Unily, we developed this open source 85-page fully illustrated report. It explores the forces driving change in how we work, the megatrends affecting this decade, and the impacts of massive disruptions like Covid-19 and climate change on the workplace.

This report offers a 360 degree perspective of the trends and forces influencing the transition towards sustainability in the workplace. It explores the opportunities and actions that are currently emerging as the defining forces which are shaping the transition to carbon positive and sustainable workplaces.

We launched this report to delve into how we can learn and tackle climate change, arguably the biggest threat to our world, and we are proud to have partnered with Dr. Leyla Acaroglu to dive deeper into this. We are at the beginning of our journey and want to help businesses like ours find answers to start their own path to play a more active role in protecting the world around them for future generations.
— Jo Skilton, Unily Chief Customer Officer

This trend report is designed to support business leaders to adapt. Through trend analysis, employee surveys, expert interviews and case studies, forces affecting the future of workplace sustainability are revealed within the report, which is divided into three main sections: a highlight of the six relevant megatrends predicted and already emerging as a major influencer this decade; a detailed exposition of 12 micro forces driving these megatrends and how they relate to the workplace and shifts within business operations; and a diagnostic toolkit and maps for business managers to assess and adjust where they are on their sustainability journey.

This report:

  • Explores the megatrends and emerging micro forces that are defining the drivers for change this decade, from this current critical crossroads where climate change and Covid-19 are forcing strategic recovery plans 

  • Examines what is already underway in bringing about a sustainable future, as well as offers a unique business self-assessment tool that helps organisations  assess where they are at, so they can transform into a sustainable workplace

  • Expands on the rising concern among workers about the impact of the companies that they are working for. Data from the report’s survey of 200 British workers [conducted by Censuswide] shares that 72% of respondents are concerned about environmental ethics, 83% feel that their companies aren’t doing enough and 63% want more green skills to strengthen their workforce value 


PROJECT BACKGROUND

At the outset of this project,  Unily had a simple goal: to understand how the forces of climate change will impact the way we work in the future. At the time, there was no way to know that a global pandemic was set to transform the very nature of work, let alone present opportunities for businesses to redesign for a more sustainable future.

unily disrupt design

This project was intended as a commitment to priming enterprises with the knowledge and strategic insight to respond to the macro-forces and microtrends that are shaping employee attitudes and the future of work. One of the aims of this research was to provide other businesses seeking to be more proactive in protecting the world around them with a framework for starting their own sustainability journeys. 

Ways of working have changed dramatically over the last 100 years. From farming to factories to technology and now services, we live in an age of rapidly evolving disruptions to where, how and why we do work. This report shows the drivers and forces shifting and shaping the way we work and the things we value. Every organisation will be at a different stage of their transformation; this report highlights the ways to engage with sustainability and the multiple opportunities to lead through these complex times.
— Leyla Acaroglu

The process

We follow the Disruptive Design Method (DDM) in all the projects we do. The DDM is a three-part process that explores complex issues from a three-dimensional perspective, incorporating research, stakeholder exploration, systems thinking, designed interventions, ideation and creative development.

It incorporates research and problem exploration (Mining Phase), systems thinking and modes of interventions (Landscaping Phase), and then ideation and creative development (Building Phase). We work collaboratively with our clients to come up with the best fit solution for their specific contexts.

Mining

Learn to love the problem, research and understand what is going on in any issue, suspend the need to solve  

The research underpinning this report explored the topics of climate change, business transformation drivers, the generational shift in values. It explores the myriad of mega trends that are driving change within this decade as they have unfolded. Our mining phase involved 3-4 months of desk research, followed by interviews with key stakeholders and industry experts to inform our work.

During the mining phase, our team often expands and works collaboratively to bring in researchers and varied perspectives.  We have a wonderful community of experts who we can turn to when the project demands it, and this was one of those instances.

We aimed to construct the report through the lens of business operations in established markets, exploring the impacts to the offices, HQs and central nervous systems of industry.

We looked closely at what types of important impacts are currently and will need to occur to adapt to the changing climate and the greening of business operations this decade. 

Landscaping

Explore systems and relationships, identify the areas where you can intervene in the system

Through trend analysis, employee survey, expert interviews and case studies, we identified the forces affecting the future of workplace sustainability. We explored the megatrends and emerging micro forces that are defining the drivers for change this decade, from this current critical crossroads where climate change and Covid-19 are forcing strategic recovery plans.

We dove into what is already underway in bringing about a sustainable future, as well as offering a unique business self-assessment tool that helps organisations  assess where they are at, so they can transform into a sustainable workplace. 

The output included a two page spread of graphics of the survey results to highlight the most relevant pieces of information that came out of the survey, in relation to the focus of the report.

The output included a two page spread of graphics of the survey results to highlight the most relevant pieces of information that came out of the survey, in relation to the focus of the report.

We also wanted to expand on the rising concern among workers about the impact of the companies that they are working for. Data from the report’s survey of 200 British workers [conducted by Censuswide] shares that 72% of respondents are concerned about environmental ethics, 83% feel that their companies aren’t doing enough and 63% want more green skills to strengthen their workforce value.

Building

Come up with ideas and test them to see how effective they will be at making change

The final report is presented in 3 parts. The first explores a highlight of the six relevant megatrends predicted, and are already emerging as a major influencer this decade. The second provides a detailed exposition of 12 microforces driving these Megatrends and how they relate to the workplace and shifts within business operations. The third section provides a diagnostic toolkit for business managers to assess where they are on their sustainability journey, with a detailed set of maps of where to go from here to keep you ahead of the pack.

The report is presented in three parts

The report is presented in three parts

We intentionally designed eye-catching and bold graphical representations of the data to increase readability and uptake. We chose a colourful, non-traditional colour story, and bold graphic style to differentiate it from traditional environmental reports, reflecting the bold and vibrant options that lay ahead.

We ensured that the finished report could be easily shared on social media with the aim to increase amplification. As with all our projects, we went through the design and discussion phase of presenting our clients with different colour options, deciding what would fit, and worked collaboratively on the final output.

Case studies are highlighted, discussed and graphically presented within the report

Case studies are highlighted, discussed and graphically presented within the report

We built a visual diagnostic toolkit to help businesses identify where they are at in their current journey and the actions to take ahead. The presentation of the diagnostic kit was inspired by the fun quizzes from the backs of magazines, to make it less like ‘work’ while still maintaining its purpose as an engaging, entertaining data-driven tool.

Find out where you’re at in your sustainability journey with this engaging quizz and pathfinder

Find out where you’re at in your sustainability journey with this engaging quizz and pathfinder

Every organisation will be at a different stage, as the case studies show there are many ways to engage with sustainability and multiple opportunities to lead through these complex times.

The most important thing is getting started, and this report will support you in gaining the insights and advantages of establishing a journey towards a sustainable workplace. 

Oxfam Open Source DDM Facilitation Toolkit

This 65-page toolkit was published under the creative commons license: Attribution-NonCommercial

Thank you to the participants of the November 2019 Bangkok workshop for contributing to the formation of this open-source toolkit.

Open-Source DDM Facilitation Toolkit

Commissioned by Oxfam Asia, we developed this free 65-page workshop facilitation toolkit designed to support the easy uptake and integration of creative campaign design though the Disruptive Design Method.

This toolkit was developed through a co-creation process. In November 2019, a two-day workshop was facilitated in Bangkok, Thailand, with Oxfam representatives, campaign partners, and invited digital activists, creative communicators and supporting stakeholders. Through this workshop, we were able to identify the the content and flow that would work best for the context that these campaigners were working within. Running through the the tools of in the DDM through a curated two-day workshop, participants mined the process of creating change campaigns, focusing on what elements they needed to be equipped with the tools to create more change in the digital arena.

disrupt design method

The resulting 65-page toolkit includes a step-by-step guide to creating engaging workshops and creative campaigns that utilize the Disruptive Design Method and share insights into how to design beautiful and effective digital campaigns.

The Facilitation Toolkit and the connected Workshop Pack is intended to be used in non-traditional workshop settings to further the design of effective digital activism campaigns. It supports adopting new creative techniques for activating change.

The Changmakers Lab learning System

CHANGE MAKERS LAB

SEAC is a leading provider of professional development services in South East Asia, with beautiful learning centers in Bangkok, Vietnam and Singapore. As part of their expansion into youth-based learning and their Your Next U program, along with a company-wide desire to be at the forefront of bringing sustainability and positively disruptive thinking to the region, SEAC commissioned us to develop a learning system that supports active and global citizenship.

Over an extensive research and development period, we created a 12-class learning system that is comprised of 36 learning modules across a wide variety of topics related to sustainability, social entrepreneurship, active citizenship and creative change.

The full system is comprised of 12 facilitation workbooks, over 60 in-class activities and an accompanying universal 56-card deck, an extensive facilitators’ manual, and an online educator training platform to support facilitators in upskilling in the core topics and experiential educational approach so that they can deliver the content in highly effective ways.

The Changemaker Lab learning system is currently available in Thai and English languages, with plans to expand the translations.

As part of our equity access policy of distributing 20% of commissioned content for free, there is a free version of the universal card deck with all 56 cards and 36 activities that can be downloaded and used by anyone to advance sustainability and creative problem solving.

UNEP Anatomy of Action

UNEP ANATOMY OF ACTION

The Anatomy of Action was born out of a partnership project between the United Nations Environment Programme and The UnSchool of Disruptive Design to create an intervention that would help make sustainable living irresistibly. Our creative development approach sought to identify and communicate the most positively-impactful actions that any one of us can take, to add to the global movement around sustainable lifestyles to help achieve the UN’s Sustainable Development Goals.

Using the DDM, we mined the opportunity of organically-growing global movements that advance sustainable lifestyles and then conducted an extensive review of the scientific data over the last five years to cross reference what actions, when taken individually and accumulated across the globe, can and will have positive impacts on the health and sustainability of our planet.

The collected data was synthesized into a list of 15 everyday actions across five everyday lifestyle areas to create a set of actions that, when amplified, make a tangible difference in the world. We then presented them through a fun memetic reference of a hand and framed all the actions as positive gains, rather than negative losses.

We launched the project with a UNEP global challenge of 15 actions in 15 days, in which individuals and social media influencers posted chosen actions and adapted the provided graphics during the campaign from countries and in languages from around the world.

Over the 15 days, there were +19k views and +3,500 downloads of the data validation deck and graphics for posting from +100 countries. The campaign is ongoing and you can contribute with the #anatomyofaction hashtag.

This campaign includes the website, over 100 hand-illustrated and developed pieces of shareable collateral, three campaign videos and an extensive data validation report that can be accessed here to explore the science behind the Anatomy of Action.

The Circular Classroom

THE CIRCULAR CLASSROOM

A collaboration for the Finnish Education System to develop engaging and practical in-class resources on the circular economy, sustainability and creativity. 

The Circular Classroom is a free, trilingual (English, Finnish + Swedish) educational resource for students and teachers alike. It is designed to integrate circular thinking into high school classrooms, all packaged up in a fun, beautiful format of video and workbooks.

world.png

The Circular Classroom offers the opportunity to think differently about how we design products, how we meet our needs as humans, and how we can support the development of more creative professional roles that help to design a future that is about social, economic and environmental benefits.

The intention behind the project is to support young people in recognizing the exciting opportunity that redesigning products, services and systems have for the future; for exploring how their engagement with the world today impacts the future; and for supporting their decisions around future professions. It’s about making sure that they have the tools and agency to overcome the pessimistic worldview so often painted when global planetary issues are discussed.

Working with our very talented designer Emma Segal, we took great effort to create a visually beautiful and highly-engaging design aesthetic for this project. We created each of 20+ in-class activities as an emergent outcome of engaging directly with students and teachers through a series of co-design workshops that Leyla held in Finland. 

The outcomes of the co-design workshops included a focus on activating both educators and students, as well as supporting the participants’ collaborative development of new materials in the future. The goal is for teachers and students to work together to generate their own circular classroom content that will support other people learning circular thinking. 

FastCo Honorable Mention for World Changing Ideas in Education

 

Module 1

MOVING FROM THE LINEAR TO THE CIRCULAR ECONOMY

The first module is focused on asking questions about the current linear economy and the possibility and potential of transitioning to a circular one where waste is designed out right from the start. The activities help the students explore what  kinds of actions each person can take to help design a future that works better and what potential for solving complex problems a circular future holds.

MODULE 2

SYSTEMS + SUSTAINABILITY

Module Two is all about understanding how systems work in the world and what the concept of sustainability is really about. It challenges the students to learn how nature works, as well as provides all the life-sustaining services that we all rely on. 

MODULE 3

DESIGN + CREATIVITY

Design is a powerful social influence that impacts every day of our lives. It’s also an exciting profession that helps create many of the new industries we are seeing emerge. Creativity is a critical skill for the future, especially for addressing big complex problems like climate change and ocean plastic waste. This module is all about activating creative thinking and giving young people the tools to be agents of their own life and the future. 

MODULE 4

EDUCATOR SUPPORT MANUAL

In support of the three main in-class modules, we created a valuable Teachers’ Support Pack that includes details on how to integrate the content into the classroom, prompts for employing experiential learning activities into lesson planning (with a connection to the Finnish curriculum) and ideas for more complex conversations around circularity and sustainability.